Privacy policy

Thank you for choosing DARM – HISTORIC GLAM HOUSE as your accommodation destination.

We value your privacy and are committed to protecting the personal information you share with us. This privacy policy outlines how we collect, use, store, and protect your personal data when you use our website, make reservations through our form, or contact us by other means.

PERSONAL INFORMATION WE COLLECT

When you use our website or make a reservation, we may collect the following personal information:

Full name

Email address

Phone number

Payment information (if applicable)

Other information you voluntarily provide

USE OF PERSONAL INFORMATION

The personal data collected may be used for the following purposes:

To process and manage your reservations

To communicate with you regarding your booking and provide relevant information

To respond to your inquiries, requests, and comments

To improve our services and personalize your experience

To send updates on promotions, special offers, and events (with your consent, when required)

To comply with legal and regulatory obligations

SHARING OF PERSONAL INFORMATION

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

We may share your information with third-party service providers who help us process bookings and deliver related services

We may disclose your personal information if required by law or valid legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others

SECURITY OF PERSONAL INFORMATION

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We implement technical, administrative, and physical safeguards to secure the information stored in our systems.

COOKIES AND GOOGLE ANALYTICS

Our website uses cookies to enhance your browsing experience and provide personalized features. Additionally, we use Google Analytics to analyze website traffic and understand how visitors interact with the site. These tools may collect anonymous data such as your IP address, browser type, pages visited, and time spent on the website. This information is used to improve our website and understand user behavior.

YOUR PRIVACY RIGHTS

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us using the details provided below.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy periodically to reflect changes in our privacy practices. We recommend reviewing this policy regularly to stay informed about how we protect your personal information.

CONTACT US

If you have any questions, concerns, or requests regarding this privacy policy or the use of your personal information, please contact us at:

Thank you for placing your trust in DARM – HISTORIC GLAM HOUSE.

We are committed to safeguarding your privacy and will do everything possible to ensure the security of your personal data.